Email address web@seahorse.si

Phone number+386 41 433 357

Opening Hours MON–SAT 8 a.m.– 8 p.m

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Delivery

DELIVERY IN SLOVENIA AND WORLDWIDE

Delivery of the ordered goods from the online store is also possible in most countries around the world.
The ordered goods are prepared and shipped the same day, meaning that goods are generally received within four to five business days. The delivery period may be longer in countries with customs administration.
If the goods you ordered are out of stock, a delivery period will be mutually agreed.

DELIVERY IN SLOVENIA

Goods ordered from an order received on a business day up until noon, is prepared and shipped the same day, meaning that goods are generally received within 24 hours. All orders accepted after noon are prepared and shipped on the next business day.
If the goods that you ordered are out of stock, a delivery period will be mutually agreed.
Goods are sent via Pošta Slovenije. Shipping is not carried out on Saturdays, Sundays and public holidays.
Please bear in mind that the delivery of postal items also takes a certain period of time. In Slovenia the delivery period for most postal items is one day, which may be prolonged owing to various reasons beyond our control (defects, accidents, road conditions, etc.)

COST OF DELIVERY IN SLOVENIA

Pošta Slovenije is our contractual partner for the delivery of postal items. Customers cover postage for purchases under EUR 30. The cost of delivery for purchases under EUR 30 is EUR 3.68, which is printed out at the end of your order and on the invoice that you accept together with the ordered products. For purchases above EUR 30, postage is FREE. If you select the payment of your order on delivery option, the shipping costs will be higher due to the collection fee and commission charged by Pošta Slovenije (see 2. PAYMENT METHOD). This additional cost is charged by Pošta Slovenije subsequently and is not indicated on the invoice.
The costs of delivery for a product under EUR 30 weighing from 2 to 5 kg is EUR 4.38, from 5 to 10 kg, this is EUR 5.09, and from 10 to 15 kg, this is EUR 5.80.

DELIVERY WORLDWIDE

COSTS OF DELIVERY IN EU WORLDWIDE

The delivery costs for shipping goods outside Slovenia are charged at a different rate and in accordance with the DHL price list.Individual purchases to countries outside the EU are limited to a value of EUR 1000.


COSTS OF DELIVERY WORLDWIDE - OUT EU

The delivery costs for shipping goods outside Slovenia are charged at a different rate and in accordance with the DHL price list. Individual purchases to countries outside the EU are limited to a value of EUR 600.

For non-EU countries, the customer makes an additional payment for import customs clearance and duties if so stipulated by law.

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